Crystals & Colorado™
USA
Live Shop Policy
New Customer Deposit: New customers are required to pay a deposit of $30 or more, which will be credited towards your total purchase amount.
No Swaps or Put Backs: Swaps and put backs of crystals are not allowed. If you need more time before checking out, please request an extension.
Checkout Deadline: If you don't check out by the deadline, we may cancel the sale and sell the crystal to someone else.
No Refunds: If you cancel or abandon your purchase, you won't receive a refund, including your deposit.
Shipping:
Orders over $100 ship for free.
Orders under $100 have a $6 shipping fee (covering shipping, inspection, packaging, and local transport).
Behavior and Communication: Please be kind and respectful. If you have questions, feel free to ask us.
Effective date: September 21, 2025 (updated)